Lone Star Vacuum – Return & Refund Policy

Operated by C & E Sales, Inc.
Effective for purchases made on www.LoneStarVacuum.com

Thank you for shopping with Lone Star Vacuum. We want you to be completely satisfied with your purchase. If for any reason you're not happy, we’re here to help.

Return Window

You may return most new, unused products within 30 days of the original purchase date.

Eligibility for Returns

• The item must have been purchased within the last 30 days.
• The product must be unused and in its original packaging.
• The item must be free from damage, wear, or misuse.

Note: Items that are not in their original packaging or show signs of damage may be subject to additional fees or may not be accepted.

Restocking Fee

Returns will incur a 10% restocking fee. Higher deductions may apply if:

• The product is not returned in its original condition or packaging.
• The item shows signs of use or damage.

Exchanges

You may exchange your new product for another item of equal or lesser value within the 30-day window.

How to Initiate a Return

Please contact us before sending any product back:

• Phone: 817-481-1430
• Email: info@lonestarvacuum.com

Then ship the item with original packaging to:

Shipping Costs

• All return shipping costs are non-refundable.
• Customers are responsible for paying return shipping and assume any risk of loss or damage during transit.

Damaged or Defective Items

If your order arrives damaged, please contact us immediately. We'll assist you with a replacement or refund as quickly as possible.

Sale Items

Yes — sale items are eligible for a refund, following the same return policy outlined above.

Questions?

If you have any questions about our Return & Refund Policy, we’re here to help:

• Call us: 817-481-1430
• Email us: info@lonestarvacuum.com

This Return & Refund Policy applies to purchases made on our official website: www.LoneStarVacuum.com